After logging into your member account, please click on "My" - "Personal Information". You can modify your personal details from there.

Please click on the customer service button on the bottom right of the homepage. Our most friendly and professional customer service representatives are available 24/7 all year round to assist you. Multiple channels are available for consultation within the customer service center. If there's a long wait, you can also use the [Online Message] function. Our representatives will respond to your message in your [Personal Message] section.

If you forgot your username, changed your phone, or can't remember the number, please select [Online Customer Service], and our representative will verify your identity. Once confirmed, they'll help resolve the issue.

If you've forgotten your password, click 'Forgot Password' before logging in to go to the password retrieval page. Follow the instructions to enter the phone number or email address you've bound to retrieve the password. If your account is restricted due to multiple incorrect password entries, please select [Online Customer Service] for assistance. After verifying your identity and confirming the details, they'll help resolve the issue.

Currently, our company's member levels are divided into VIP1 to VIP12. When the account is upgraded, the rebate ratio will vary. For detailed upgrade conditions, please click [More VIP Privileges] to check.

The [Free Cinema] is for members to enjoy a range of video content during their leisure time. The films inside are purely for entertainment, and if you like any of them, please purchase the original version.

The platform's minimum deposit amount is based on the deposit page, and the minimum withdrawal amount is based on the withdrawal page.

iOS version: Open the website on your phone, log in, and go to the “My” page. At the bottom of the interface, click “APP Download ”. After downloading, go to phone settings, click on 'General', scroll to 'Device Management', and trust “prazdnichny,ooo” to use the APP normally. Android version: Open the website on your phone, log in, scroll to the main interface's bottom and click “Download Gamingsoft” to successfully download the APP.

Please enter each game to view all your monthly bets and deposit/withdrawal details.

For sports betting games, high odds play counts towards valid wagering volume, while the amount won or lost in low odds play is counted as valid wagering volume. For example, if you deposit 200 and bet 200 and win 1000, the valid wagering volume is 200. If you bet 200 and win 150, then the valid wagering volume is 150. Note: Valid wagering volumes are counted regardless of winning or losing; as long as there is a bet, it's considered a valid wagering volume. Bets that are tied, unaccepted, or canceled in all games are not included in the calculation of valid wagering volume.

To enhance the user experience, game venues will undergo maintenance and updates from time to time. For details, please check the platform announcement section. We apologize for any inconvenience caused.

We only accept accounts from “Malaysian Banks” such as: Affin Bank, United Overseas Bank Malaysia, Bank Negara Malaysia, Alliance Bank, Hong Leong Bank, Maybank, Public Bank, Bank Islam Malaysia, Bank Rakyat, Agrobank, RHB Bank, and other supported Malaysian banks on the binding interface.

Hello, rebates will be sent to your account around 10:00-12:00 the next afternoon. The actual time of arrival will prevail. Thank you!

Some countries or regions have laws prohibiting gambling and have IP restrictions for their territories. We suggest you download a VPN to bypass these restrictions and switch lines to continue your entertainment.